A TRUCK AT YOUR FINGERTIPS®

YOU DID THE SHOPPING, NOW LET US DELIVER.
ENTER YOUR INFO TO SEE IF WE CAN HAULTAIL YOUR ITEMS...

Delivery Network • The Last Mile

HOW TO GET A

1

DOWNLOAD THE APP

2

ENTER PICK UP &
DROP OFF ADDRESS

3

LET US KNOW WHAT
YOU WANT PICKED UP

4

ENTER DELIVERY
DATE & TIME

LET US PICK UP YOUR HAULTAIL CONTRACTOR BAGS

REUSABLE

Multi-use for your toughest jobs

DURABLE

Able to hold up to 110 pounds.

Stronger

Multi-use for your toughest jobs

100% ECO-FRIENDLY

Made of a poly-woven plastic fiber & recyclable

Haultailbags.com

DRIVE FOR HAULTAIL,
MAKE YOUR OWN SCHEDULE.

Flexible Schedule - Paid Weekly
Average $30/hour - No Franchise Fee

HOW TO APPLY TO BE A DRIVER:

1. Download the Haultail Driver app at Haultail.com 2. Upload your Vehicle and Personal Info 3. Accept your first pickup, upon approval Haultail.com

CUSTOMER REVIEWS

Janice Lawerence
Oahu, Hawaii

I was happy to have Haultail come and pick up some plants from Home Depot for me and deliver then to my house. I was able to talk to the driver and know exactly what was going on! Can’t wait to use them again for my next big purchase.

Daniel Andrews
Waikiki, Hawaii

I used Haultail to pick up some gym equipment from my home and move it into my storage unit a couple week ago. I was happy with the service from the driver and how easy the app was to use. I look forward to using Haultail again in the future. 10/10 would recommend.

Melissa Cook
Oahu, Hawaii

I am so happy that Haultail was able to come and pick up my old couch and take it to get tossed out! I don’t know what I would do without this service! I already set up to have my new couch delivered by them!

Joy Sanchez
Honolulu, Hawaii

I was really impressed by the service of my Haultail driver. I was able to get real time updates on my delivery as well as have all my questions answered in a timely manner. I am looking forward to using the service again and recommend it to all my friends.

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We are expanding our delivery service across the country.
Find out when Haultail is coming to your area.

SCHEDULE A DELIVER NOW OR A LATER TIME

EASILY BOOK & MANAGE YOUR DELIVERIES

SAVE TIME, SAVE ENERGY. WE DO THE LIFTING FOR YOU

FREQUENTLY ASKED QUESTIONS

Can anyone sign up to Haultail?

Anyone over the age of 18 years can sign up to the service

I am having an issue with the app. Who do I contact?

You can reach us at info@haultail.com

Who can see my personal information on Haultail?

Only the Haultail Administrators. We value the privacy of your information and will not share any of your personal information, other than as set out in our Privacy Policy.

Is my bank information stored in the app?

No banking information or any credit card information is stored in our APP.

Can I dispose of any type of waste using Haultail?

No. We do not accept certain types of waste, including materials designated as hazardous. Further, depending on your location, there may be additional local restrictions on what types of waste disposal centers will accept. See our Terms for a list of prohibited items.

How to identify the Driver and vehicle?

Once matched with a Driver, you will be able to see a photo of the vehicle and the Driver, the license plate of the vehicle and his or her name.

Can I purchase insurance for my items?

Yes. Certain items that are being delivered have $250 of insurance automatically included in the cost of the delivery. Customers desiring insurance over $250 as to those items can choose to pay for additional insurance up to the full value of their goods or liability for damage is limited to $250. See our Terms for more details.

I want to submit a complaint about my Driver. Who can I contact?

Please email info@haultail.com

Will any fees occur after the job is complete?

Our quoted price includes all costs based on the job as submitted. In the event that the items are not properly identified (such as excess bags of debris, excess goods to be delivered), additional fees or charges may apply.

Can I tip my Driver?

Tipping is not required. If you are pleased with the Services, and desire to voluntarily provide a gratuity, you are free to do so. All gratuities go to the Driver, Haultail does not keep any portion of a gratuity.

What are the hours of Haultail?

Our working time is 6am – 8pm. Most retail DYI stores don’t open until 6am. So by the time they pick the items and then the driver loads them it could be a few hours. This is why we give all deliveries a 4 hour window.

What is your radius for truck delivery?

3 miles, 6 miles, 9 miles then an additional fee per mile

Can I become a driver without a truck?

No, the driver must be listed on the registration and insurance of the Vehicle used to perform the Services, as stated in the Terms and Conditions. If the Vehicle is a commercial vehicle, the driver must be listed as a registered driver and have authorization to use the Vehicle for Haultail Services. Cargo Vans and SUV trucks are also an acceptable option for deliveries, as long as the prior conditions are met.

Do the drivers assist with loading and unloading?

Yes. Curbside Only, please see our Terms for more details.

Does Haultail have a driver and assistant/ helper?

Unfortunately, no.

Who are Haultail Drivers?

Haultail Drivers are independent contractors who are background checked and vetted by Haultail and rated and reviewed by Haultail customers. Haultail works with only the most suitable and professional contractors.